Privacy Policy

The Privacy Policy describes how we handle your personal information for our services on the HAE. It applies generally to the Honest Auto Estimates.com website . The policy that applies on any of our domains or subdomains is always the policy that appears in the footer of each website.

Our subsidiaries' and joint ventures' privacy practices are similar to those described in this Privacy Policy. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global community. By accepting the Privacy Policy and the Terms and Conditions in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on March 11, 2008.

We may collect and store the following personal information

email address, physical contact information.

community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us.

other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information.

information from other companies, such as demographic and traffic data..

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising.

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

provide the services and customer support you request;

prevent potentially prohibited or illegal activities, and enforce our User Agreement;

customize, measure and improve our services, content and advertising;

Tell you about targeted marketing, service updates, and promotional offers based on your communication preferences.

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, other content violates the rights of others, or protect anyone's rights, property or safety.

We may also share your personal information with:

Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity, in such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and bidding and listing history.

Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Cookies

We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

A few important things you should know about "cookies" are that:

We offer certain features that are available only through the use of "cookies".

We use "cookies" to help identify you and maintain your signed-in-status.

Most "cookies" are "session cookies" meaning that they are automatically deleted from your hard drive at the end of a session.

You are always free to decline our "cookies" if your browser permits, although doing so may interfere with your use of some of our sites or services.

You may encounter "cookies " from third parties on certain pages of the sites that we do not control. (For example, if you view a web page created by another user, there may be a "cookie" placed by that web page.)

No Spam, Spyware or Spoofing

We and our users do not tolerate spam. Make sure to set your Honest Auto Estimates.com notification preferences so we communicate to you as you prefer. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community, we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

Account Protection

Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify HAE and change your password.

Security

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and your should not expect, that your personal information or private communications will always remain private.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them. HAE does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

General

We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are initially posted on the Site. In addition, we will notify you via email. If your questions are not answered online, you may write to us at: HAE, Inc. Attn: Legal - Global Privacy Practices, 5022 Gate Parkway - Suite 200, Jacksonville, Florida 32256.